Visitor Information


Where can I get Tourist Information in Birmingham?

You can find out all you need to know in advance on our website visitbirmingham.com, or by following @visit_bham on Twitter.

When and what time are the Christmas lights switched on?

The City Centre Christmas Lights will be switched on at 5.3opm on the 16th November



Where is?


Where is the Christmas Market, Observation Wheel and Ice Rink?

Download a Christmas markets map here





What are the Christmas shopping opening hours?

See on Shopping in Birmingham’s website here



Travel & getting around


Where can I find a map for Birmingham or the region?

Maps for Birmingham or the region can be downloaded from our website, alternatively you can pick one up in person from The Library of Birmingham or from one of the leaflet stands dotted around the city centre, and from most hotel reception desks.

How can I find my way around once I am in Birmingham city centre?

You will be able to plan your journey from your arrival point in the city centre using one of the Interconnect Birmingham on street totems that are conveniently dotted all around the city centre. They can help you to navigate your way around whether you are making your way by foot, car or on public transport. Our website also has information about making your way around the city here.

Where can I get Christmas Travel Information?

Travel tips for public transport, cycling and walking, coaches, taxis and driving can be found on the Birmingham City Council website here

Where can I get public transport advice for Birmingham and the region?

You can find out details about public transport in and around Birmingham by visiting the Transport Information Centre located on the main concourse of Birmingham New Street Station.

Where can coaches park in Birmingham?

Coach parking facilities are available at the Brewery Street coach park see more information here



Group Travel


What is there for groups to do in Birmingham?

There is lots for groups to do in Birmingham, check out our dedicated groups pages for more information.

How can I book group accommodation in Birmingham?

To book accommodation for your group, it couldn’t be easier. Simply call us on 0844 888 3053 and a member of our experienced team will be happy to help.





Is Birmingham accessible for disabled visitors?

Birmingham is very accessible for disabled visitors, from its hotels and attractions to public transport and getting around. Our Accessibilty page tells you all you will need to know.



Buying tickets


How do I book tickets for events in Birmingham or the region?

You can book tickets for a whole range of national events on our website here.

Where can I buy tickets for travel in Birmingham?

There are a number of places you can buy tickets to travel in Birmingham city centre. Any of the 3 central train stations sell tickets for train, and inside Birmingham New Street Station there is a local tranport information office selling tickets for train, bus and metro. Season tickets can also be renewed at most local newsagents.



Guides, tours & trails


Does Birmingham have an open top tour bus?

It does, Birmingham Tours oporate the ‘Big Brum Buz‘ which runs from April through to October.

Are there any guided walks I could join?

Birmingham is a great place to explore by foot, from Ghost and Graveyard walks to foodie tours, our walking tours page gives you idea’s of the kinds of walks that are available.

Are there any guides to Birmingham in foreign languages?

There are guides to Birmingham available in 9 different foreign languages, you can download a copy through our website here.





Where can I park in Birmingham city centre?

Visit the Birmingham City Council website’s Parking section for information

If I use Birmingham as a base, what other areas could I easily visit?

Birmingham is a great base from which you can explore the UK. There is lots to see in the areas surrounding Birmingham and within an hours drive. For more details on the region you can visit the appropriate pages, there is also a handy map of the region for you to download here.



How can I receive the latest news and offers for Birmingham?

Sign up to our monthly eNewsletter for the latest events, news, competitions and offers


If you can’t find an answer to what you are looking for, then please submit your question here via the visitbirmingham.com website

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